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Reception Service for an Audiologist

jenny-30-dayA company based in the West Midlands who offer hearing tests in both a clinical and home visit environment. They have four clinics throughout the West Midlands and also offer their home visits in some parts of London.

The nature of this client’s business meant that they required a reception service so that they did not miss business calls at any of their branches or while out of the office. We have been able to offer this by ensuring that all of their calls are answered within an average of three rings.

  • Calls answered in a timely manner and call handlers aware of the range of services offered.
  • Messages relayed accurately.
  • No important appointment requests missed.
  • Customers are always able to speak with “the company” and are dealt with in a considerate manner.

The reception service that we offer has allowed this client to continue growing their business without fear of it adversely affecting their existing client base.

Free Trial of our Answering Services

Just as we did with the above client, we offer all new enquiries a free trial of our service, this allows you to see how it works for your business and is also an ideal period for us to learn about your clients needs and expectations. Please call us on 0845 165 0444 or click here to apply online for a 30 day free trial now.