Call us: 0845 165 0444

Telephone Answering Service from Answer First

Answer First is the UK based call answering service catering for small to medium sized businesses. We can help make sure that your valuable new telephone enquiries are always answered and that existing clients know they can always contact your company, even if you are unobtainable.

Do you rely on a voicemail? Make sure we Answer First

Our operators are able to identify your companies calls and answer them however you want us to. We can then take the callers details then send you a message (via SMS txt or email) or transfer the call through to your mobile. We can make diary bookings for you or place orders online, it really is like having your own member of staff, except we are never off ill or on holiday!

  • Calls answered in your company name
  • All calls answered in the UK
  • Messages sent to you instantly
  • Callers can be transferred through to you
  • All from just £20 per month
  • 30 day free trial of our answering services

Calls answered as you instruct

Jenny answers a client telephone callWe answer calls quickly and professionally in your company name, respond to your callers and collect details as you instruct. We can work as an overflow service or stand alone receptionist.
client picks up message
  • Messages can be sent via email or SMS txt
  • Callers can be transferred if you request
  • Appointments and meetings can be booked
  • Orders can be placed and much more!
  • 30 day free trial We offer all new enquiries a no obligation, 30 day, free trial of our services. We believe this is the best way to prove you can trust us with your telephone calls and clients. Apply online now
    With message inclusive tariffs starting from as low as £20 per month we have a plan to suit every size of business. click here to view our pricing...

    The ideal service for businesses large or small

    Our systems, staff and technology mean that we are able to instantly distinguish all calls that come into our receptionists and answer them exactly as you request. We already have a huge range of clients from all over the UK and from a huge range of business sectors from plumbers and IFAs to doctors and large firms of solicitors.

    AnswerFirst Telephone Answering Service

    Here at Answer First we do things a little differently, we don’t tie you into any long term contracts for our telephone answering service, we don’t even ask for “set-up” fees or card details to get you started. Instead we offer all new clients a 30 day free trial of our service with no commitment to continue afterwards.


    Why do we give you a 30 day free trial?

    To prove to you that our service can be a real benefit to your business. Clients who have been on trial regularly tell us that they knew they were missing calls but had no idea they were missing so many. To take up a free trial all we ask is that you are not doing anything different in your day-to-day business during the 30 days, it is not intended as free holiday cover or back-up for an impromptu marketing campaign. All we ask is that you try us out for free, with no obligation to proceed.

    • Callers are greeted in your company name or as per you instruction
    • Messages sent to you by email or txt message instantly
    • We can take orders and manage your diary
    • Callers can be transferred through to you
    • All calls answered in the UK

    Whether you choose to use our answering service all of the time, some of the time or when you just need a break from the phone, our operators will always be available to give your company a constant phone presence. Your clients will appreciate that their calls are answered quickly and professionally by staff that know and understand your business, after all- our staff are your staff.


    How do you know that there is a call for my company?

    Every call answering client receives their own, unique telephone number from us. This can be a geographical number for your chosen location (i.e. 0207 for London, 0131 for Edinburgh etc) or an 0845 number, really what ever suits you. This unique number is then yours to either divert calls to us on or use as your main contact number. Or bespoke systems then recognize any calls coming through on your number and our operators answer as per your instructions.

    I'm not sure I want you answering all of my calls...

    That's fine, as you control the divert, you decide which calls we answer for you. Some clients choose to send all calls through to us, others just when they are engaged, in a meeting or on lunch. We can even set-up your unique number so it rings on your mobile or other line first, then if there's no answer we can accept the call, it really it is that flexible.

    What happens if I have an important client I need to speak to but the call comes through to you?

    That’s not a problem, many clients use our service as if we were their companies own receptionist, we can simply greet the caller as per your instruction and transfer your important clients through to you.
    With our operators and our experience, you’ll always Answer First